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Cloud Platform & Services Roadmap

To help your organization plan and grow with Atlassian, we're committed to providing visibility into our cloud platform roadmap wherever possible. Below is a snapshot of the capabilities we feature today, along with a glimpse of what's to come.

Security

Today

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SAML SSO (Atlassian Access)

SAML SSO is available for our cloud products when you subscribe to Atlassian Access.

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Enforced 2FA (Atlassian Access)

With an Atlassian Access subscription, you can require that all users logging into your Atlassian Cloud products use 2FA.

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User provisioning (SCIM) (Atlassian Access)

SCIM user provisioning is available for our cloud products when you subscribe to Atlassian Access. We offer supported integrations with Okta, OneLogin, and Azure AD as well as custom SCIM integrations.

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Encryption In transit

All data sent between our customers and applications is encrypted in transit using Transport Layer Security (TLS) with Perfect Forward Secrecy (PFS).

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Domain verification and account capture

Verify your company domain to view and manage all users associated with that domain.

Security

Hamarosan

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Company-wide activity audit logs (Atlassian Access)

With an Atlassian Access subscription, organization admins can track all user and group management changes across their Jira and Confluence Cloud sites.

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API access management (Atlassian Access)

With an Atlassian Access subscription, admins can manage and audit the ability for users to create tokens when using basic authentication for REST APIs.

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Encryption at rest

Servers holding user data will use full disk, industry-standard AES encryption. Please note, this is currently available for any new sites created after April 10, 2019. Encryption at rest for all existing sites created before April 10, 2019 will be coming soon.

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Data loss prevention (DLP) integrations (Atlassian Access)

With an Atlassian Access subscription, integrate with Data less prevention providers. 

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Security dashboard and reports (Atlassian Access)

With an Atlassian Access subscription, see reports on suspicious managed account activity across your organization.

Security

In the Works

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eDiscovery integrations

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IP–range based controls

We are exploring the ability to limit access to certain types of data based on IP address.

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Granular admin permissions

We are exploring adding additional administrative role permissions.

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Product usage insights

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Enterprise mobility management (EMM) Integrations

Reliability & Support

Today

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Premier Support

We created the Premier Support program to provide enterprise-grade assistance to those who need 24/7 support, a dedicated team, and more.

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Dedicated Technical Account Manager (TAM)

We offer a dedicated advisory service that you can add to your Atlassian subscription for enterprise accounts in need of personalized implementation and strategic guidance.

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Technical support and documentation

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Enhanced migration tools and services

We provide migration planning guides, resources, and tools like our Cloud Migration Assistant for Confluence to make your migration journey easier than ever.

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Business Continuity and Disaster Recovery programs

Reliability & Support

Hamarosan

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Guaranteed SLAs - 99.9%

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Atlassian security & implementation guides

Reliability & Support

In the Works

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Enhanced Disaster Recovery (RTO/RPO)

We are exploring options for advanced backup and recovery controls within a region and across regions.

Privacy

Today

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GDPR

We have done extensive work on how we handle personal data - both in products and as part of our business operations - to bring our practices and features into compliance with the GDPR.

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Data Processing Agreement

For customer entrusting us with personal data from Europe, we offer data processing terms, as required by Article 28 of the GDPR.

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Privacy Shield Framework

Atlassian products are Privacy Shield certified, which provides additional privacy protection for EU residents when their personal data is moved outside of Europe to the United States.

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Standard Contractual Clauses

Where appropriate, we also utilize appropriate international data transfer mechanisms for data transferred from Europe elsewhere, by executing Standard Contractual Clauses through our updated Data Processing Addendum.

Privacy

Hamarosan

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Data region policy for Jira and Confluence Cloud content – primary data

The ability to configure data locality for Jira and Confluence data stores that contain primary data at rest, such as user content related to issues, tickets, and pages.

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Visibility controls

The ability for users to view and control the visibility of their Atlassian cloud account fields.

Privacy

In the Works

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Data region policy for Jira and Confluence Cloud content – secondary data

We are exploring the ability to configure data locality for Jira and Confluence data stores that contain secondary data such as search indexes.

Compliance

Today

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Atlassian Common Control Framework baseline

We’ve certified Jira Cloud, Confluence Cloud, Bitbucket Cloud, and Trello against SOC2 Type II, ISO27001, ISO27018, and CSA STAR.

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Voluntary Product Accessibility Template (VPAT) 508

We’ve published VPAT for Jira Server, Confluence Server, and Bitbucket Server.

Compliance

Hamarosan

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SOC2/ISO27k

We will provide SOC2/ISO2700 certification for Statuspage, Opsgenie, and Jira Align.

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HIPAA for Jira Align

Compliance

In the Works

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HIPAA for Jira Cloud

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WCAG/508

We are exploring the ability to implement WCAG for Jira Cloud, Confluence Cloud, Jira Server, Confluence Server, and Bitbucket Server.